Comprehensive e-commerce legal support
We specialize in providing comprehensive legal services to e-commerce business entities.
COOPERATION OFFER
Packages tailored to the scale of your company
Choose the scope of service corresponding to your organization's revenue and needs.
● START PACKAGE
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for companies with revenues of PLN 1–5 million
✓EPR registrations — up to 5 EU markets
✓E-commerce legal monitoring — up to 5 EU markets
✓Compliance and legal services — 5 EU markets
✓Legal consultations (fair use)
✓Sales documentation — Poland
✓Debt collection
✓Substantive response time: up to 72 hours
● CORE PACKAGE
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for companies with revenues of PLN 5–20 million
✓Dedicated account manager
✓EPR Registrations — up to 10 EU markets
✓E-commerce legal monitoring — entire EU
✓Compliance and legal services — 10 EU markets
✓Legal consultations (fair use)
✓Sales documentation — up to 5 EU markets
✓Debt collection
✓Brand protection on marketplaces
✓Substantive response time: up to 48 hours
● PRO PACKAGE
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for companies with revenues over PLN 20 million
✓Dedicated account manager
✓EPR Registrations — entire EU
✓E-commerce legal monitoring — entire EU
✓Compliance and legal services — entire EU
✓Legal consultations — unlimited
✓Sales documentation — all channels
✓Debt collection
✓Brand protection on marketplaces
✓Substantive response time: up to 24 hours
✓Monthly meeting with your company's board of directors: we discuss planned expansions, legal risks, and upcoming regulatory changes. Strategic support, not just reacting to problems.
Scope of services by package
| SERVICE | ● START | ● CORE | ● PRO |
|---|---|---|---|
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COMMON FOUNDATION — AVAILABLE IN ALL PACKAGES
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| EPR registrations (extended producer responsibility) We register EPR numbers in the markets where you sell, and then handle ongoing reporting and updates. Where required by regulations, we arrange an authorized representative. We also verify packaging labeling and monitor changes in regulations. Costs of authorized representatives and fees based on packaging quantities are billed separately. |
5 EU markets | 10 EU markets | Entire EU |
| E-commerce legal monitoring We continuously track changes in regulations in the markets where you sell (e.g., return requirements). We inform you about changes and implement them in your store and documents. |
5 EU markets | Entire EU | Entire EU |
| Compliance and legal services Ongoing legal support for business operations: verification of product labels and manuals, audit of packaging compliance with PPWR, verification of B2B contracts and mandate contracts regarding labor inspection requirements. |
5 EU markets | 10 EU markets | Entire EU |
| Legal consultations Constant access to telephone and email consultations on any topic. |
Fair use | Fair use | Unlimited |
| Sales documentation We prepare and update the documents necessary for legal sales: store terms and conditions, privacy policies, and marketplace regulations. |
Poland | Up to 5 EU markets | All channels |
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EXTENSION IN CORE AND PRO
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| Dedicated account manager A dedicated representative from our law firm who knows your company and manages all its matters. You contact a single person, without explaining the context anew. |
— | Included | Included |
| Marketplace brand protection We protect your brand on sales platforms: we remove competitor offers linked to your products (buy box), monitor infringements, and submit trademarks for registration. |
— | Included | Included |
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EXCLUSIVE TO PRO
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| Monthly strategic meetings with the board Monthly consultations summarizing and planning risks for new expansions. |
— | — | Included |
Comprehensive e-commerce legal support
Everything related to the safe operation of an online store, presence on marketplace platforms, brand protection, and commercial agreements.
What we help with:
Scope of our services
•Legal advice on operating through marketplace
platforms (Amazon, Allegro, eBay, etc.)
•Drafting and reviewing of terms and legal documents
related to the sale on the marketplace
•Legal support in disputes arising from activity on
marketplace platforms (e.g., removal of listings, account suspensions, negative reviews)
•Representation in litigation and mediation concerning
unfair competition in e-commerce.
•Doradztwo i prowadzenie spraw z zakresu ochrony marki i znaków towarowych
•Representation in litigation concerning infringement of trademarks and other industrial property rights.
•Experience in proceedings before the OCCP on market practices, pricing, promotions and sales policies
•Examination of the registrability of trade marks and designs
•Registration of trademarks and industrial designs
(including EUIPO and funding applications)
•Auditing and securing intellectual property (IP)
•Support in enforcing IP rights, including in foreign markets
Frequently Asked Questions (FAQ)
What documents are necessary for an online store to operate fully legally?
The foundation of any online store is a dedicated set of Terms & Conditions, a Privacy Policy, and a Cookie Policy. These documents must be fully tailored to the specifics of the products sold, current consumer protection laws (including the Omnibus Directive), and GDPR requirements.
2. How do you help in the fight against unfair competition and counterfeits on marketplaces?
We use official procedures (such as Amazon Brand Registry or Allegro Protect / Rights Protection Cooperation Program) and legal tools to remove illegal listings, counterfeits, and unauthorized sellers. In addition, we assist in combating unfair copying of listings and photos, as well as removing false and defamatory reviews.
3. What does ongoing e-commerce legal monitoring consist of?
Consists of continuously monitoring changes in Polish and EU law and directly implementing them in your store before new legal obligations come into force.